How to Solve Telegram Can’t Play Videos – Telegram is one of the most widely used social media for communication. Although its prestige is still inferior to Whatsapp, Telegram is an alternative to communicate comfortably and safely. However, in some circumstances Telegram does not play videos, which is of course the question why Telegram cannot play videos.
Of course, this becomes a fairly complicated problem because it hampers your activities if there are videos that really need to be seen. The following are some of the causes and also how to solve the problem of Telegram not being able to play videos.
Why Telegram Can’t Play Videos?
Many complain why the Telegram application can’t play videos. There are several causes that can occur, apart from the network, system errors can also be a factor, here are some steps to fix it.
So what is the way to solve this problem? Don’t worry, we have prepared a method to solve Telegram videos not playing. Instead of being curious, let’s just go to the following tutorial.
Telegram is Down
The problem that is often the cause of Telegram not being able to play videos is because the system is down.
There’s not much you can do to solve this problem, you can only wait until the Telegram system is back to normal. To find out if the condition of the application is indeed down, you can find out the information on the internet.
Too Much Cache
Surely you are annoyed when you can’t play videos on Telegram and of course curious about what the contents of the video are. Problems like this are generally caused by a large number of cache files piling up.
Cache is data that will be stored on your device after you use an app, so the longer you use the app, the more cache will accumulate.
This is what could be the cause of the system error and Telegram unable to play videos. To solve this, you need to clear the cache that is still stored. To clear the cache, you can go to the Settings menu and select the Telegram application.
Once the Telegram page is open, you can select the Clear Cache option which is usually found at the bottom. You can also free up memory by selecting the Clear Data option. By clearing memory, the data in your Telegram will be lost.
Slow Connection
Another cause of not being able to play videos on Telegram is because the internet connection is unstable or even the connection is experiencing problems. If the internet connection is bad, it will usually be marked with a Telegram video loading continuously.
When you want to play or download, usually loading will continue until the network returns to normal. So, to fix this, please switch from a data package connection to Wi-Fi or vice versa, or maybe top up your internet quota.
HP is already rooted
Rooting is actually illegal because you will be modifying the system which is factory default. Although it can be adjusted to your taste, by rooting many side effects will occur on HP devices.
This might make it difficult for you to access Telegram, including playing videos on Telegram. To overcome this, please unroot so that the smartphone uses the proper firmware, so that the Telegram application returns to normal.
One of the side effects of rooting on a cellphone is that it will affect the performance of installed applications. Even if you open Telegram and can’t open the video, it could be because the cellphone is already rooted.
To overcome this, you can unroot so that the condition of the cellphone returns to normal. Even by unrooting the firmware used will be in accordance with the specifications issued by the factory.
System Error on HP
Videos that cannot be played on Telegram could be due to a system error on the HP device you are using. Usually this problem is caused because the specifications of the HP you are using are too low which results in the performance of the HP being disrupted.
To solve this problem, you can try restarting first. by restarting, the system will repeat from the beginning and it could be that the errors that occur in the system will disappear.
Telegram Version That Is Not Updating
Through the following article, we will explain how to solve Telegram not being able to play videos. This method is specifically aimed at you Telegram users on Android smartphones.
In using Telegram, of course you often receive videos from groups, channels and other users. Well, some of you may have experienced videos on Telegram not playing.
Telegram itself always provides updates on its functioning system so that Telegram can function properly. If Telegram can’t open the video, it could be that the version of Telegram you’re using is too old.
To solve this problem, you can update Telegram to the latest version. Besides being able to solve the problem of videos that cannot be opened, by updating Telegram you can also experience various kinds of the latest features.
Why Telegram can’t play videos? There is a solution. Many users complain about this problem when they get video submissions, but they can’t be played. Usually this is caused by a low network, out of memory, or other problems which I will discuss in detail below. Telegram itself is a messaging application similar to Whatsapp. But Telegram has several advantages and disadvantages with WA.
Telegram itself is quite attractive in terms of appearance and has at least 4 themes. And for Telegram itself, it has the advantage that one Telegram group can accommodate a lot of members compared to the Whatsapp group. Telegram also has advantages, which is where we can send files, especially videos with very large sizes. And there are also video channels on Telegram which are quite interesting. But unfortunately there are some obstacles that Telegram users often experience, namely videos cannot be played. This causes the video can not be opened and failed to save. So how to solve it? please see the following.
It’s time for us to go to the steps to Overcome Telegram Cannot Play Videos
How to Overcome Can’t Play Videos on Telegram
Telegram has advantages compared to other online chat applications. Where the advantage is that it can send large files in the form of videos, music and other files.
It is not uncommon for Telegram users to experience problems when trying to download and play videos or movies. But how to solve if there is a problem playing videos on Telegram?
There are several ways that you can apply when videos on Telegram don’t play.
Clear Cache
The first and most common way is to clear the cache on the app. This method is effective when the application experiences errors like this.
You can try through the Settings menu on your cellphone or you can also use the Telegram application directly. This method can be done to overcome not being able to play videos because a lot of junk files are piling up.
How to clear cache in Telegram is as follows:
- Go to Telegram Data and Storage Settings
The first step, please run Telegram > press the Vertical Three Line icon > select Settings > tap the Data and Storage option > tap Storage Usage. - Tap Clear Telegram Cache
Next, please delete the Telegram cache by tapping Clear Cache
Clear Data
The second way that you can apply is to delete application data. However, this method has the risk of deleting application data, so you will need to re-login.
Quit App
The next method can be tried by forcing a stop on the Telegram application. You can try it by going to the Telegram application info menu. This method can be done to overcome not being able to play videos due to a problem with the device being used.
How to force stop Telegram is as follows:
- Enter the Telegram Application Info Menu
The first step, please tap and hold the Telegram app icon on the main screen, then select App Info. - Tap Force Stop
Next, please tap Force Stop to stop Telegram running. And to restart using Telegram when Telegram app is reopened.
Telegram Application Update
If the Telegram application is an old version, it would be nice if you update it first. Because the problem of the video not playing can be caused by a bug. Applications like Telegram are always updated, because developers want to improve the performance of the application as well and eliminate bugs in the old version. Therefore, update the app version frequently to avoid bugs like this.
Telegram is Down
Telegram has also been down, so services related to Telegram will automatically stop temporarily. Therefore when Telegram is down, the video also cannot be played. So you need to wait until it’s normal.
Restart Smartphone
The fifth way is to restart the Smartphone so that the device is back to normal. Because this problem could be caused by a faulty device system. So that when the device has been restarted, the smartphone will return to normal as usual.
Telegram is a platform/application for sending messages that is currently viral.
This is because Telegram has many features provided by the developers of this application, so that users feel comfortable when using this application.
One of the features available in the telegram application is the ability to watch videos in high quality / HD and also in long duration.
For example, to watch movies, because Telegram has a channel feature, many users use Telegram to create movie channels, which can then be accessed by Telegram users.
Telegram videos that cannot be played are indeed a problem in itself. But don’t worry, you can follow the steps above so that Telegram returns to normal
By knowing why Telegram can’t play videos, you can also easily find solutions to overcome them. The ways to overcome these can also be used for all types of Android phones.
