Lion Air Call Center – Lion Air is an airline that is part of the Lion Group. Lion Air call center service is provided for customers who want to ask questions, complaints and others. This airline, first operated on June 30, 2000.
At that time, the service route was Jakarta to Pontianak. Lion Air Tower or Lion Air office is located at Jalan Gajah Mada No. 7, Central Jakarta. This airline is known for offering low cost flights, or low cost carriers. The slogan of the company is “We Make People Fly.”
From its first operation, the airline has made flights to more than 180 routes. The flight routes are divided into two groups, namely domestic and international. Lion Air serves domestic flights from Sabang to Marauke. Meanwhile for international routes, the routes served are to Malaysia, Saudi Arabia, China and Singapore.
Seeing the rapid development of aviation in Indonesia, Lion Air now has a very large fleet. There are 112 fleets divided into several types, such as Boeing 737-900 ER, Airbus A330-300, Boeing 747-400 and Boeing 737-800.
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Lion Air Short Trip
Lion Air has won a number of achievements and awards. The airline has even received international certification. This achievement is proof that the airline continues to improve the quality of its services for its customers and the community. One of the certificates in his pocket is the ISSA (international standard of safety and security certificate) which was awarded by IATA in 2022.
Lion Air Group as the shelter for Lion Air, currently has various complete facilities and facilities. The goal is to support the company’s aviation business. These include training centers, offices, education and housing for flight crews and ground crews, fleet maintenance centers and maintenance centers.
The company has even expanded its business in the delivery of packages and documents. Namely with the presence of several services such as Lion Parcel and hospitality services, namely Lion Hotel & Pizza which is located in Manado.
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Lion Air Facilities
The more the fleet of this airline, the safety factor is certainly getting prioritized. To support it, Lion Group has now established Batam Ero Technic as an aircraft maintenance and maintenance facility. The maintenance site is located at Batam’s Nang Nadim Airport.
Lion Air also established a training facility for pilots. This facility aims to train and improve pilot skills. The airline’s training site is in the Mas Airport Warehousing Complex. At the venue, a Boeing 737-900ER aircraft simulator, ATR 72-500 aircraft simulator and several other simulators have been provided.
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Lion Air Fleet
There are 3 types of Boeing and 1 Airbus currently operating. All types of aircraft to accommodate the high demand for air transportation of this airline. For domestic flights, Lion Air chooses commercial aircraft with efficient single aisle. While commercial aircraft for international flights, Lion Air chooses a double aisle that can accommodate many passengers.
The Boeing 737-900ER was the first aircraft to be received by Lion Air in 2007. The aircraft has a double paint scheme combined with the distinctive Lion Air emblem which is emblazoned on the vertical stabilizer.
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Lion Air Call Center Service
You want to ask a question or complaint? The following is the number for the Lion Air call center service at Soekarno Hatta airport, Central Jakarta or the Lion Air call center in Surabaya, which operates 24 hours non-stop:
- Phone number
0804 177 8899
0216379 8000 - Fax : (+62) 0911 341 172
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This is the history, profile and service of Lion Air’s call center for those of you who want to ask questions and complaints. And thank you for stopping by or visiting the dukmen.com website, see you later, guys.
