How to View Chat History on Grab – Grab is one of the largest online transportation applications in Indonesia.
No wonder the Grab application has complete features and is easy to use for its users.
In addition, the Grab application can also be used to send voice and picture messages.
So, passengers and drivers can recognize each other’s voices and faces to avoid mistakes when picking up.
After the trip is complete, the screen display for this message feature will immediately stop the conversation session.
Unfortunately you cannot delete Grab history because there is an automatic system and you can only view a maximum of 50 recent order history including those that have been completed and canceled.
Well, for more details, you can see the review on how to view chat history on Grab which we share below.
How to View Chat History on Grab
How to View Chat History in Grab on the Grab Application
 |
| How to View Chat History on Grab on the Grab Application |
The online motorcycle taxi service provider in the Grab application has added various chat rooms for drivers and passengers.
Although it has been released since 2022, this method of viewing chat on Grab is still not being used to its full potential, due to the lack of knowledge of drivers and passengers.
In fact, this messaging feature already allows drivers and passengers to exchange voice messages and photos.
Curious how to see it, let’s look at the review of how to view chat history in Grab on the following Grab application:
1. How to view Chat History on Grab in the form of photos
This is because photo messages can show the passenger’s face and position, thus helping drivers find passengers easily.
Here’s how to view chat history on Grab in the form of photos like the steps below:
- After the driver notification display has been obtained, a message icon will appear next to the driver’s identity.
- The first step, click the message icon.
- After that, a chat room will appear.
- You can select the camera icon which is to the right of the text message box.
- After clicking the camera icon, you can immediately take pictures as usual to be sent.
2. How to view chat history on Grab in the form of text
When you touch the message icon, the display screen or chat room will fill your phone screen.
Here’s how to view chat history on Grab in the form of text as below:
- Open the Grab application that you are using.
- Then, carry out the ordering service process.
- Wait a while until the order is received by the driver.
- When the driver notification display has been obtained, a message icon will be next to the driver’s identity.
- After that, click the message icon, then a chat room will appear.
- You can select various text messages that have become templates in the application, simply by clicking on the text.
- In addition, you can also type other text messages if the text message is not already in your template.
- When you’re done composing the text message, click send to start a conversation with the driver.
3. How to view chat history on Grab in the form of voice
70% of drivers say that the voicemail feature is very helpful because it can save drivers’ phone credit bills.
As for how to view chat history on Grab in the form of sound, as in the following review:
- If the driver notification display has been obtained, a message will appear next to the driver’s identity.
- Then click the message icon, then a chat room will appear.
- After that, you can select the voice recorder icon in the lower right corner.
- After clicking the voice recorder icon, you can immediately record a voice message to send.
The final word
Some of the ways above you can practice to easily view chat history on the Grab application.
Make sure you follow the steps above correctly.
There are various advantages that you can get as a driver or passenger with the addition of the chat feature.
