Besides being able to send messages to each other, the chat feature in the Grab application can also be used to send voice and picture messages.
So, passengers and drivers can recognize each other’s voices and faces so that people don’t make mistakes when picking up.
If the trip is complete, then the screen display for this message feature will immediately stop the conversation session.
Discussion on How to View Chat History on Grab
The service provider for online motorcycle taxis in the Grab application has added several chat rooms for passengers and drivers.
Even though it has been released since 2022, this way to view message history on Grab is still not used to its full potential.
For example, the feature is only used to send text chats, even though this chat feature has made it possible for passengers and drivers to send photos and voice messages to each other.
Maybe you are one of the people who still feel so unfamiliar with the photo and voicemail feature service.
For more details, please listen to how to view chat history on Grab below.
How to View Chat History on Grab
How to View Chat History On Grab In-App
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| How to View Chat History On Grab In-App |
Just take a look at the three ways to view chat history on Grab below, as follows:
1. How to View Text Message History
The chat feature in the Grab application will appear directly, if a driver has received an order service.
The message feature icon will be next to the driver’s identity.
When you touch the chat icon, the chat room or display screen will immediately fill your smartphone screen.
The steps for viewing text message history in the Grab application are as follows:
- Please open the Grab application.
- Then you do the service order process.
- Then wait a few moments until the order is received by one of the Grab drivers.
- When a driver notification appears, the chat icon will automatically appear next to the driver’s identity.
- After that you tap the message icon.
- Then the chat room will appear immediately.
- You can also choose a variety of text messages that have become templates in the Grab application, just by tapping the text.
- You can also type another text chat, if the text chat is not in the template.
- If you are finished to create a text message, please click the send button to start a conversation with the Grab driver who has received the order.
- Finished.
2. How to View Voicemail History
Then for how to view message history on Grab now comes with a voicemail option to make it more profitable for drivers.
Here are some steps on how to view voicemail history in the Grab application:
- If the Grab driver notification display has been obtained, a chat icon will immediately appear next to the driver’s identity.
- Then tap the message icon.
- Then the chat room will immediately appear.
- You can select the voice recorder message icon in the lower right corner.
- If the voice recorder message icon has been clicked, you can immediately start recording voice messages.
- Then sent.
- Finished.
3. How to View Photo Message History
Here are the steps for how to view photo message history on Grab:
- If the Grab driver notification display has been obtained, a chat icon will immediately appear next to the driver’s identity.
- Then tap the message icon.
- Then the chat room will appear immediately.
- You can select the camera icon at the bottom right of the text chat box.
- If the camera icon has been clicked, you can directly, then the photo is sent.
- Finished.
The final word
Those are the three ways to be able to see chat history in the Grab application that you can try.
Of course, passengers and drivers will benefit from the addition of the chat feature.
This chat feature is very easy to access by upgrading Grab to the latest version for free.
That’s our discussion in this article about how to view chat history on Grab 2022. Hopefully useful and good luck.
