How to Cancel Telkomsel Packages with Several Methods – Telkomsel is a provider that provides a variety of services. Each service is usually provided in a package system. All existing packages can be purchased and terminated. If you want to buy a Telkomsel package, many of you already know. Then, how to cancel the Telkomsel package that has been purchased?
To do this, there are several methods that can be applied. Each method can be used by users according to their individual needs. Each of the existing methods will be described in this discussion. The following is a list of ways or methods of canceling Telkomsel packages that have been purchased:
How to Cancel Telkomsel Packages with Several Methods
1. Using USSD Code
The first way that can be applied is using the USSD code. By using this code, users can directly enter the Telkomsel menu and cancel the package. The steps that must be done must also be sequential. For those who don’t know how, here is the proper order:
- Enter the call menu on the device.
- Type the code *363# then press the call button at the bottom.
- If another menu appears, then users can see a list of packages that are being provided by Telkomsel. Select “Stop” to continue the process.
- After that, select “Stop S/K” in the list of options.
- If so, wait for the system to process the request. If approved, a notification will appear that the package has been terminated.
If you want a simple method, then this first method can be used as an option for users. Besides being simple, this method also does not require credit, internet network, or additional applications. So it is very cheap to do and easy to implement. Everyone can do it as long as you follow the method provided.
2. How to Cancel Telkomsel Packages, Using Unreg SMS
In addition to using the USSD code, another way to cancel Telkomsel packages is to use unregistered SMS. In this way, users also do not need credit or internet network. Users only need an SMS application that is already on the device without a download process. Here’s how you can use it:
- Open the SMS application on the personal device.
- Make sure you know what packages to stop. If you don’t know, try checking first.
- Enter the package name along with the code “Off”. For example, you are using a Volume Based Flash package, then enter the FLASH code (space) OFF. If you want to stop another package, it can be adjusted.
- If so, send the format to number 3636.
- Wait for the process to complete. If so, the message will be replied with the message that the package has been terminated.
3. Using the application from Telkomsel
The use of applications from Telkomsel can also be selected. If you use an application, it will be very effective because all your needs can be done in one place. In addition, users do not need to memorize codes or numbers as in the first and second methods above. Check out the following method so that it can be applied directly:
- Download and install the MyTelkomsel application on the device you are using. This application can be found at the application download site.
- If it is installed, open the application and register an account first.
- If you already have an account, the user can enter the “My Account” menu.
- After that, go to the “My Package” menu and select the package to be terminated.
- Press the “Stop” button on the selected package.
- Then press the “Ok” button to end the process.
This method is indeed effective to choose. Because users only need to enter the menu provided by the application. However, users must download the MyTelkomsel application and must provide an internet network. Without these two things, then the process of stopping the packet can not be done.
4. Using SMS to Terminate Phone Packages
Apart from internet packages, Telkomsel also provides telephone packages for its users. If you want to stop packages like this, then there is a way too. The media that can be used is the SMS application that is already on the device. For those who do not understand how, here is a list of ways that can be applied:
- Enter the SMS menu.
- Type “OFF” and send it to number 3636.
- Wait for confirmation from Telkomsel. If there is a notification, then the process is complete.
However, if the user uses the Talk Mania package, the method used is different. This package is a telephone package that provides many conveniences to its users. Even though they are both phone packages, the methods used are different. Here’s how to stop the Talk Mania package:
- Open the messaging app to send an SMS.
- Enter TM code (space) OFF and send to 8999.
- If there is a successful notification, then the process can be said to be complete.
5. Using Unreg SMS to Stop NSP/RBT
Sometimes, users are not aware that they are already using an RBT/NSP package. Due to this, the user wants to terminate the package. So, the way to cancel the Telkomsel package that can be used is to unregister SMS. The only media needed is a messaging application. Check out the easy way below carefully:
- Enter the message menu on the personal device.
- Type the code for the package termination process. The first code is RING (space) OFF. While the second code is RING (space) UNSUB (space) CODE SONG. These two formats or codes can be used according to the type of package.
- Send the code to 1212.
- If there is a successful reply, then the whole process is complete.
If you don’t get a reply from Telkomsel immediately, it could be due to an unstable network. Just wait for the message to come in. If you have waited a long time but do not get a reply immediately, then the process can be repeated again. This applies if there is a notification of a failed process.
6. How to Cancel Telkomsel Package, Using Customer Service
If you find it difficult with all the methods above, then users can take advantage of Telkomsel’s customer service. The number that can be contacted is 118. Users only need to make calls to that number. Later, an officer will ask what package will be stopped along with the number to use.
If you have submitted the required information, then the process can be carried out by Telkomsel. Customers can also convey their intentions via DM on Telkomsel’s social media. However, this method is classified as an ineffective method because it has to wait a long time for Telkomsel to respond.
7. Visit GraPARI or Use MyGraPARI
Suppose you have applied all the methods but still cannot stop the package, then there is one way that can be used as a solution. The last way to cancel the Telkomsel package is by visiting the GraPARI office. Thus, GraPARI will assist in the termination of the package.
The MyGraPARI application can also be used if you cannot come to the office. However, if you use this method, the user must be patient and wait for a response from GraPARI. In addition, users also have to wait until the package termination process can run smoothly.
Those are seven ways to cancel Telkomsel packages with different methods. If you want to stop the Telkomsel package, users only need to choose one of the methods above to apply. As long as you follow the method properly and correctly, the whole process will not cause any significant obstacles.
Also Read: How to Use Telkomsel Multimedia Quota
