DHL Indonesia Call Center + Head Office Address

call center dhl indonesia

Latest 24 Hours DHL Indonesia Call Center Number

DHL Indonesia Call Center – DHL is a provider of goods and document delivery services. By using this service, goods arrive quickly and are not easily damaged. As for documents, confidentiality is guaranteed and safely arrived at the destination. DHL is a fairly large logistics company. Even the company, which was born in Germany in 1969, has opened a branch in Indonesia with its own DHL Indonesia Call Center number.

DHL was founded in Germany by three colleagues named, Adrian Dalsey, Larry Hillbolm, and Robert Lynn. While the company name is taken from the last names of the three. The development of the company is very fast. In fact, its progress has not only skyrocketed in America but also in Asia. One of them is in Indonesia.

History of DHL Indonesia

DHL in Indonesia was founded in 2003 by a company called PT Birotika Semesta. The philosophy of this service release is to improve the quality of delivery of goods/documents packages in the country as well as to provide the best service for customers. The development of DHL Indonesia is quite uphill. It even has branches in big cities such as Samarinda, Balikpapan, Makassar, Bali and Yogyakarta.

In 2022, the company managed to invest its shares amounting to Rp512 billion which made it the second highest investor in all of Southeast Asia. Its position is one level below the country of Thailand. The aim of this investment is to seize the top position in the Indonesian market share. In addition to competing as an investor, this year also the commitment to increase human resources (HR) and further business opportunities.

DHL Indonesia Head Office Address

PT. Bureautics of the Universe
Siemes Business Park, F Building
Jl. MT Haryono Kav. 58-60
Jakarta, Indonesia
Tel: 021-79173333, 021-27535100
Fax: 021-79196688

Service and Certification

Currently, DHL Indonesia Company has locked its turnover target at 6.3% per year. The target is trying to be developed in the following years. Therefore, various delivery services began to be released solely to improve user access. These are the services:

  1. DHL Express
  2. DHL Global Forwarding
  3. DHL Global Mail
  4. DHL Supply Chain

PT. Birotika Semesta has successfully demonstrated its role as a competitive subsidiary of DHL Indonesia. In fact, the company already has an ISO certificate with an ISO 9001:2008 Global license. That means DHL’s quality management system has been recognized worldwide.

Partnership with Government

HDL Indonesia company has built a partnership with the government in the form of cooperation with PT. Indonesian post. This collaboration focuses on services in the field of sending goods/documents abroad. Of course, the purpose of this partnership is not only to increase business turnover but also to facilitate service.

DHL Indonesia Call Center

DHL Indonesia Call Center Number is a contact service between users and CS for the purpose of accommodating questions and complaints. To maximize this, the management has formed a special division that is ready to help in a friendly manner. So that the complaints and curiosity of users are satisfied.

No Call Center DHL Indonesia (DHL Express)

  • Call: 0800 1 333 333
  • Call: 021-79173333

Call Bill Payment

Call Online Shipping

That’s an explanation of the history of HDL and DHL Indonesia Call Center. Don’t hesitate to file a complaint for the problems you encounter when using their services.

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