8 Ways to Overcome Active Cellular Data But Can’t Internet

The problem of active cellular data but not being able to surf is generally experienced by many users who use a new SIM card or a new cellphone device.

If you ask whythen there are many possible causes of this problem, but there are many easy ways to fix it.

The condition is usually like this: can’t connect even though cellular data is on, package quota still available, there is a connection signal.

It can’t be used to access anything such as browsing, playing games, basically you can’t connect and connect at all.

But don’t worry, there are 8 ways to fix this problem, please follow the discussion below.

8 Active Cellular Data Solutions But Can’t Internet

Well, here are 8 ways you can try to deal with active cellular data but can’t surf:

1. APN settings

APN or Access Point Name is very important role for you to connect to the internet, so if you do not set it correctly it will not be able to connect.

Well, to set the APN please follow the steps below:

Open menu Arrangement on your device.
select Connection > Mobile Network.

select Access Point Name then tap the button Plus in the top right corner.

Well, at this stage, please enter the APN settings according to the operator used, you can follow the settings below:

Telkomsel

APN: telkomsel
Username: wap
Password: wap123

Indosat

APN: indosatgprs
Username: Indosat
Password: Indosat

three

APN: 3gprs
Username: 3gprs
Password: 3gprs

Axis

APN: axis
Username: axis
Password: 123456

XL

APN: xlgprs.net
Username: xlgprs
Password: proxl

Smartphone

APN: #999
Dial number: #777
Username: M8
Password: M8

*Those that are not in the settings above, please leave them blank

Have the settings been made? If you have, please tap three dots icon in the top right corner then select save.
Finally, check the APN that has been created.

Until here, please try to access the internet.

2. Set Time and Calendar

You should know, if the time and date settings on your device are not appropriate or incorrect, it will also result in not being able to access the internet.

This is why you should set the device time and date in automatic mode.

So, please follow the steps below:

Open menu Arrangement.
select Date & Time.

Please activate Automatic date & time and Automatic time zone.

After making sure the device time and date are correct, please try to access the internet.

3. Enable Airplane Mode

Airplane mode can also be a solution when you can’t access the internet, although this method can be said to be stupid way.

But it never hurts to try…

All you have to do is turn on airplane mode for a few seconds until the network disappears, then turn the airplane mode off again.

4. Restart Device

Especially for devices that have oldusually when it is used for too long there will be a decrease in performance and lead to certain performance failures.

Well, this might also be the cause of you not being able to access the internet even though everything is fine.

So please try to restart your device then try to access the internet again.

5. Remove SIM Card Then Reinstall

The problem may also occur due to the SIM card…

So try to remove the SIM card in your device then clean it, then plug it back in and try to access the internet again.