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How to return goods at Shopee for free
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Reason for Return of Goods
How to return the product in the store? The following reasonable parameters describe application procedures and requirements. Be careful if you want to return items that have been purchased.
Make sure you return the item to the store for the right reasons.
- The product has not been updated.
- Wrong item received
- lost item
- Don’t buy non-genuine items
- Defective/Unused Items
- physically injured
If you receive the product under the above conditions, you can return the product to the seller. The product is physically damaged or unusable upon receipt. You must provide a photo certificate and a description/description of the goods received.
Returns Submission Policy on Shopee
If the order you received falls into the above categories, you can get your money back. But you also need to know which Shopee rules are procedures.
- If you receive a product, but the product received does not match the order. Designs vary depending on the desired size, color, brand and model.
- Returned products must be shipped with the seller’s approval.
- In case of bodily injury, the buyer must provide evidence and a description of the goods received.
- Returns must be covered by Shopee’s warranty.
- After receiving the product, the customer releases the proof of receipt of the product.
- If the buyer does not provide solid documentation, the seller may refuse to return.
- Payment is made at the time of delivery of the goods to the seller.
- Money cannot be bought with money. Refunds will be made using Shopeepay balance.
- The above scenario requires you to know if you want to store the product in the store. And most importantly, evidence in the form of photos of the condition of the goods after being received.
How to apply for a return of goods that have been received at Shopee
After understanding the terms of delivery. Then fix errors in the program.
How to return the product in the store? Do the following.
- Open Shopee App
- Then go to the menu icon
- After logging in, click the My Orders menu
- Select the shipping menu on the My Orders page.
- Select the item you want to recover. Then scroll down until you find the Get menu.
- Press Menu.
- Enter the reason for activating the item. Also don’t forget to include a photo of your product.
- Then add an active email address.
- Finally, click Submit
- A refund request has been sent. Wait for confirmation and receive a code to send Shope products.
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