Adobe Reader is one of Adobe’s products to be able to read PDF files. Although there are currently many alternative applications for reading PDF files, Adobe Reader is still widely used today.
However, some users also complained when Adobe Reader could not be installed on a PC or laptop. Usually a message will appear “Adobe Acrobat Reader DC did not install successfully“.
To be able to overcome this, of course, we must first know what causes it. Some of the factors that Adobe reader cannot be installed on a PC or laptop are as follows:
Factors Adobe Reader failed to install
- Previously installed Adobe Reader but deleted it again.
- There is an antivirus that “bans” Adobe Reader from being installed.
- An unstable connection causes files to be corrupted during download.
- When it fails to install Adobe Reader it reads “Newer Version Already Installed”.
How to solve Adobe Reader Cannot Be Installed
1. Open the program “Install and Uninstall Troubleshooter”
The first way to solve this is to use the Install and Uninstall Trobleshooter program. The program can be used as a solution to repair software that is difficult to install.
That way, the program can fix error messages while installing software. To be able to open the Install and Uninstall program, follow the instructions as follows:
- Open a browser and go to the page here.
- After that, you have to download the file and install it.
- When you are about to install, a Trobleshoot and help prevent computer problems page will appear. Please click Next.
- Next, select the installation option.
- Later a page will appear to select the application you want to install or not listed. Because we need Adobe Reader, then just select “Adobe Acrobat Reader DC” and select Next.
- Done, then enter the stage of reinstalling Adobe Reader.
The first method is simply to open the door so that the application can be installed on a PC or laptop. Then go to the second part.
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2. Download Adobe Reader again
Please re-download the latest Adobe Reader. If you have previously downloaded it, you should just delete it and replace it with a new file. Make sure you download the Adobe Reader file through the official website.
3. Run Adobe Reader installer as Administrator
When the Adobe Reader file has been downloaded, don’t double click it. However, right-click on the Adobe Installer file and then click “Run as Administrator”.
This is done so that the installer file can run with admin rights. That way, it is hoped that there will be no problems when installing the software.
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4. Uninstall the previous Adobe Reader software
You need to know that not all Adobe applications support various versions of Reader on PCs and Laptops. Therefore, make sure you delete the old version of the Adobe Reader application.
To uninstall it can be in the usual way or through an application called Acrobat Cleaner Tool. In addition, you can also use the help of third-party applications such as Advance Uninstaller PRO. For your own way, you can see below:
- Please download the Advanced Uninstall PRO application via this page.
- After you download, run the Advanced Uninstall PRO Setup Wizard application to be able to add software to your PC or laptop.
- If it is already installed, please open the Advanced Uninstall Pro window and click Uninstall Programs.
- Next, select the pre-installed Adobe Reader application.
- Then just click the Uninstall button.
- Next, click the Use The leftover scanner button and select Yes to be able to uninstall the installed Adobe Reader application.
- After that, the Application Uninstall window will open where you can select Residual files and registry entries to delete. Please select the remaining files there and click Next in order to delete them.
- If everything is done, please restart the PC or laptop that is used so that the removal process runs smoothly.
- After the PC or laptop restarts, please install the latest Adobe Reader.
5. Clear Windows File System Transaction Log
If an error message appears that says “1935 Error” when installing Adobe Reader, then we clear the Windows File System Transaction Log. This can happen because of an error in the transaction log section.
To be able to overcome this, please follow the method below:
- Right-click on the Start menu and enter Command Prompt. You can also use other methods such as pressing the Windows key + R. After the Run program appears, please type CMD and then click OK.
- Once Command Prompt opens, type fsutil Resource setautoreset True C:” and press return key
- Later the PC or laptop will restart and try to wait.
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6. Turn Off McAfee Virus Scan
Usually McAfee anti-virus is the cause of Adobe Reader can’t be installed. Therefore, to turn off this antivirus, please read below:
- Right-click on the taskbar and select Task Manager
- After that, click the start up tab to open a list of startup programs running on your PC or laptop
- Next select McAffe VirusScan and please press the Disable button
- After that, restart Windows. Make sure you don’t have Adobe reader installed.
Those are some ways to solve Adobe Reader can’t be installed on a PC or laptop. I hope this article can provide benefits.
