Samudranesia.id – Have you ever experienced restrictions on your shopee account? Of course it is very undesirable and annoying. So what if that happens? What to do and how long will it take? Let’s look at the following question and answer restrictions on Shopee to get answers.
Shopee is a popular shopping application that has many features and complete products that have been provided from various stores throughout Indonesia and even from abroad. The goods provided are also very diverse ranging from electronic devices, household needs and also pulses to food.
Shopee also has various payment methods and you can choose according to your wishes. With so many choices, starting with varying prices and quality, Shopee will always be your favorite choice, not to mention the rewards, cashback and vouchers given.
Restrictions FAQ on Shopee
But what if your shopee account has problems? One of the most annoying things when your account is restricted or frozen is that it can interfere with buying or selling goods.
Here it will be explained about all the questions and answers on restrictions in Shopee that are in the minds of Shopee application users. The occurrence of restrictions on Shopee accounts will indeed be very detrimental to users because they cannot use this application freely.
However, restrictions will not just happen, there must be something a user does that shouldn’t be done or deviated. However, if it happened unintentionally, you don’t need to worry because all problems have a solution.
Here are 4 questions and answers about restrictions on Shopee that are asked by shopee users the most:
1. Why is Shopee Account Restricted?
What is Shopee account restriction or freeze? How did it happen? Does it happen because users make mistakes that they don’t realize or is shopee being unfriendly? There are lots of question and answer restrictions on Shopee, let’s discuss one by one.
Before discussing everything, it’s good to discuss the basics first, namely about what makes a Shopee account restricted. Shopee account restrictions mean that your account cannot be used for a predetermined period of time, guys.
This is because you could be doing some things that Shopee has forbidden or shouldn’t have done. Indeed, sometimes people do not understand where the fault lies even though they have made mistakes. However, mistakes in using Shopee should be avoided as much as possible.
Some of the mistakes that are labeled as the source of account restrictions on Shopee include when you falsify information on the goods you are selling, misuse the vouchers provided by Shopee, commit any form of fraud and, abuse free shipping.
In addition, other things also affect, namely excessive spamming, selling duplicate products and directing buyers to transact outside of Shopee for store owners at Shopee. So don’t do all those bad things.
2. What should I do to get my Shopee account back to normal?
After knowing the things that affect the occurrence of Shopee restrictions, it’s clear you want to be explained about the question and answer restrictions on Shopee so that the account can return to normal before the restrictions were imposed.
Contacting Shopee Customer Service(CS) is the first thing you should do. You can contact Customer Service through your shopee account without having to call manually. Then how and where is the service located?
The trick is to open the Shopee application then click Me and then also click Chat with live agent and wait until Customer Service is connected. Once connected, you will be guided to fill out the form and make sure to fill it out correctly and correctly so that your account can be returned properly.
after you fill out the form provided. click send and wait until you get an email from Shopee about the continuation of your account process accompanied by a reason from shopee stating why your account was restricted.
To get a reply from shopee, it will usually take 1 to 3 days. Just wait and pray so that your account can be reactivated quickly and there will be no more problems.
3. How to Apply for Account Recovery With Account Activation Application Form
If you want to recover your account quickly, you can also file an appeal by filling out the account activation application form. There are several documents that must be prepared if you want to recover your account by filling out a form. Required documents include:
- The first thing that must be prepared is a photo of a valid personal identity such as an ID card or student card for those who are not yet 17 years old.
- If you have a business, also attach a photocopy of the business license.
- Insert proof of product delivery that was made during the sale and purchase transaction.
- After that, also provide evidence if you have ever received/possessed a product. For example, you can attach receipts, supplier invoices, and so on.
- Explain your business information clearly and in detail.
- And lastly, fill in the statement if you will no longer upload products that are prohibited from being traded on Shopee or other mistakes you make.
4. How Long Will a Shopee Account Be Restricted?
Approximately how long will the account be limited or frozen by shopee? The content of the question and answer restrictions on Shopee that is interesting next is regarding the period of freezing the shopee account.
Shopee usually freezes or restricts accounts for approximately 28-30 days and can even be extended if the user has additional penalties or violations.
Are you worried about your shopee account after being restricted or frozen? Don’t worry, if shopee lifts the restrictions, you don’t have to worry about changes or things that are detrimental.
After the account restrictions are lifted, the shopee account can return to normal and can be used as usual without changing the slightest. But what you need to know, it’s just that you have to read the email from shopee that has been well received regarding the reason for the shopee account being limited.
Make sure you understand the problem that occurs and will not repeat it again, because account restrictions on Shopee can occur at any time when application users violate.
Have you found the answer to the question and answer restrictions on Shopee that have been presented above? Shopee has the rights and obligations for the satisfaction of its use, therefore its safety must be guaranteed.
One of them is by giving sanctions to parties who are not wise and irresponsible in using Shopee and all its features. Never take any action that may result in your account being restricted as described above.
Be a fair user of technology and do not harm others, because when you harm others, you are harming yourself. Congratulations on using your Shopee account again better and wiser.
