For example, the order has reached up to hundreds of thousands and there is no sign at all – without the orderer showing up.
For example, the customer also asked to be picked up on the spot, but no one at all claimed to have ordered an online motorcycle taxi.
Even though the fuel for motor vehicles and the energy of the partners have been used to pick up orders.
Discussion on How to Report Fictitious Gojek Orders
With this incident, currently Gojek Indonesia has anticipated this unpleasant incident, by completing all security systems or Gojek Shield.
The Gojek Shield system in the form of this Fictitious Order report feature doesn’t take long to detect illegal devices automatically
Fictitious or Optical Orders are notifications of orders from passengers who have entered from notifications of non-existent Gojek drivers.
Fictitious orders like that have happened so often and have made Gojek and Grab drivers nervous.
In addition to the drivers being harmed in terms of time and also the income they get will decrease due to problems with optical or fictitious orders like this.
And what is even more detrimental, most Gojek and Grab drivers don’t know how to report, and cancel Gojek and Grab Opik/Fiction orders like this.
And the driver must continue to serve optical/fictional orders, where the feeder does not exist and is afraid that the driver’s star will decrease.
If the star goes down, of course it will make them fail to receive incentives from these service providers.
Seeing the situation above, actually the drivers can report this optical/fictional order to the applicator.
However, there are still many ways that Gojek and Grab drivers don’t know.
Well, for those of you Gojek and Grab drivers who often accept optical/fictitious orders, and want to cancel/report them without reducing the driver’s star.
Here’s how to report a fictitious Gojek order that you can do below.
How to Report Fictitious Gojek Orders
How to Report Fictitious Gojek Orders Easily
 |
| How to Report Fictitious Gojek Orders Easily |
Go straight to the steps on how to report a Gojek Fictitious order below:
- Please note down the optical/fictional order number that you have received
- If you have recorded it, then report the problem about fictitious orders received to CS Gojek, for CS Gojek numbers, each city/region is different.
- To anticipate, please take a screenshot of the SMS proof or notification report in case your Gojek account is suspended.
- To report the fictitious order, you can send an SMS using the format: Order#Name#Gojek Mobile Number#Order Number#Write a report on the problem you are experiencing, and send it to the Gojek Customer Service number.
Because the Gojek Customer Service number for each city/region is different, here are the Customer Service numbers for several major areas in Indonesia:
- Surabaya (081293904799).
- Jakarta (081293904545).
- Makassar (081293904979).
- Bandung (081293904339).
- Bali (081293904879).
Because the Gojek CS number is only available for a few large areas in Indonesia, but what if your area doesn’t have a Gojek Customer Service number?
Relax, you can report it through the official Gojek twitter account, here are the steps:
- Please take a screenshot of the optical/fictional order number that you have received.
- Then mention the problem report that is being experienced on his official Twitter account @gojekindonesia.
- If you have received a reply from the twitter account.
- Please send a DM using the Gojek phone number format, name, optical/fictional order number, and also the problem report you received.
- To anticipate, please screenshot proof of notification reporting that you have done in case your Gojek account is suspended.
- If the word description (Pickup – Finish) cannot be lost, then a notification will appear if the Opik/fictitious order has been canceled by the system or CS Gojek.
The final word
That’s the way to make a report and also cancel a fictitious Gojek order that you can do.
By following the steps above, you no longer need to worry if you get a fictitious order that is so detrimental.
All you have to do is report an optical/fictional order, then the fictitious order will be automatically canceled by the system or CS Gojek.
That’s our discussion in this article about How to report a Gojek fictitious order 2022. Hopefully useful and good luck.
