Samudranesia.id – Some people may be curious about how to check the 2022 IndiHome FUP. Moreover, IndiHome is an internet service provider that is quite popular with many people. You can actually check the IndiHome FUP quota that you have spent easily and quickly.
What does FUP actually mean? Well, FUP is an abbreviation of Fair Usage Policy, which is a fair usage limit policy on unlimited internet services in the form of decreasing internet speed to be slower than before if the quota you are using has exceeded the limit.
How to calculate FUP is usually on a monthly basis. Internet quota usage will be counted again starting from 0 GB at the beginning of each month. Therefore, for the sake of convenience as an IndiHome internet service customer, you are strongly advised to restart the modem every month.
How to Check IndiHome FUP
If you want to reduce internet usage for fear of reducing the speed, you are advised to always check the FUP as your consideration in using the internet. Here are 8 ways to check FUP:
1. How to check IndiHome FUP via the web
- Visit the IndiHome Website at IndiHome.co.id.
- After that, look for the menu to Sign in.
- Click “Login” on the menu on the IndiHome website
- For those of you who don’t have an IndiHome account, after clicking “sign in”, you can enter your phone number or email and click login to enter the IndiHome website page.
- Enter the OTP code that came into your number or email.
- After logging in, you will be sent an OTP code to the phone number or email that you listed earlier.
- Go to the main page of the internet section.
- Click and view details. On this page, a usage quota will be displayed which can be taken into consideration for your internet usage for a month. If you want more complete information, it is recommended to download the myIndiHome application.
2. How to check IndiHome FUP via the myIndiHome smartphone application
- Download and login in the myIndiHome app
- If you already have an IndiHome account, you can enter your cellphone number or email then click login.
- If you don’t have an account, you can create one first via the app.
- Enter the OTP code in the myIndiHome application
- After logging in, you will be given an OTP code on the cellphone number or email that you entered earlier. Then, enter the OTP.
- Go to the main page of the internet section
- Click the three-dot icon and select “view usage”. On that page, you can easily see the internet usage quota that you use in a month.
3. How to check IndiHome FUP via email
- Send an email to customer care by writing an email according to the service you need to customercare@telkom.co.id.
- Include your identity in the email by including your IndiHome number, active phone number and a request to check your IndiHome FUP in the email.
- After the email is sent, you just need to wait for the email to get a reply from IndiHome customer care and your FUP will be informed in detail via email reply.
4. How to check IndiHome FUP via Facebook
- Visit the IndiHome fanpage on facebook
- Look for the official IndiHome fanpage on facebook on your facebook search page with “IndiHomeCare”
- Send message via facebook inbox
- When sending a message, you must include your identity such as an active phone number, IndiHome number, and a request to check FUP on your IndiHome wifi.
- Wait for the message to be replied
- You just need to wait a few moments and customer care will immediately reply to your message on Facebook, for example: “Hi Sis. We can only inform you of the usage and FUP of the type of package that you are using. The 15897654xxxx service currently uses 4.77 GB and the FUP provided is: 300GB. If it’s >300-350 the speed drops to 7.5mbps and if it’s >350 it drops to 3mbps. Thank you -Ina”.
5. How to check IndiHome FUP via Twitter
- Visit the official IndiHome Twitter account by opening the Twitter search page and searching for the official IndiHome account with the username @IndiHome.
- Send a direct message (DM) on IndiHome Twitter by including an active phone number, IndiHome number, and a request to check your FUP.
- You just have to wait a few moments, IndiHome customer care will reply via Twitter direct message and not much different from Facebook.
- If the direct message is not answered, you can send a message to @IndiHome via tweet by tagging the @IndiHome account and wait a while.
6. How to check IndiHome FUP without logging in
- Visit the FUP IndiHome page
- Adjust it to the monthly IndiHome package you have. For example, the IndiHome 2P package, then you can look for a speed or 20 Mbps package that is your FUP limit.
- After doing the previous steps, you will immediately know FUP without using an application or logging in.
- Check remaining quota and usage amount
- If you are still unsure, you can calculate the remaining quota manually with the following formula: FUP = Total quota usage + Total remaining quota
7. How to check IndiHome FUP via call center
- Call the call center number 147 with the area code so that the phone can be connected. For example, if you want to contact the IndiHome Cirebon call center then you have to dial 0231147.
- Choose to talk to customer service
- When you call 147, you are not directly connected to IndiHome customer service, but you have to choose to talk to IndiHome customer service first.
- Make a FUP check request
- After connecting with customer service, you can ask customer service for help to check the IndiHome FUP that you are currently using. Then wait a while.
8. How to check IndiHome FUP at Plaza Telkom
- Visit the nearest Telkom Plaza by searching on Google to show the nearest Telkom Plaza in your city.
- After coming to the nearest Plaza Telkom, you will be assisted by a security guard to take the available queue number.
- After your queue number is called, ask IndiHome customer service to immediately check your FUP. Without waiting long, you will know your FUP.
IndiHome FUP Limit
IndiHome certainly has a FUP limit and will reduce internet speed if you exceed the given limit. But don’t worry, Telkom has implemented two FUP limits which are carried out gradually so that internet speed does not immediately become slow.
| Package Type | FUP1 Batas limit | FUP1 . speed | FUP2 limit | FUP2 . speed |
| 100 Mbps | 2000GB | 50% | – | – |
| 50 Mbps | 1200GB | 75% | 2000GB | 40% |
| 40 Mbps | 900GB | 75% | 1600GB | 40% |
| 30 Mbps | 700GB | 75% | 1200GB | 40% |
| 20 Mbps | 500GB | 75% | 800GB | 40% |
| 10 Mbps | 300GB | 75% | 400GB | 40% |
To be clearer and you can choose a package that suits your internet needs at home so you don’t waste your quota if there are too few residents in your house. So, let’s discuss one by one according to the type of package below:
FUP Package 100 Mbps
The FUP of the 100 Mbps packet type is 2000 GB. After reaching the maximum limit, the internet speed will be lowered to 50Mbps. There is only FUP1 in this package so the internet speed will always be 50 Mbps after exceeding the limit.
FUP Package 50 Mbps
The 50 Mbps packet type FUP limit is 1200 GB. After reaching the maximum limit, the internet speed will be reduced to 37.5 Mbps and after reaching 2000 GB the internet speed will again decrease to 20 Mbps.
FUP Package 40 Mbps
The 40 Mbps packet type FUP limit is 900 GB. After reaching the maximum limit, the internet speed will be reduced to 30 Mbps and after reaching 1600 GB the internet speed will again decrease to 16 Mbps.
FUP Package 30 Mbps
The 30 Mbps packet type FUP limit is 700 GB. After reaching the maximum limit, the internet speed will be reduced to 22.5 Mbps and after reaching 1200 GB the internet speed will again decrease to 12 Mbps.
FUP Package 20 Mbps
The FUP limit for 20 Mbps packet types is 500 GB. After reaching the maximum limit, the internet speed will be reduced to 15 Mbps and after reaching 800 GB the internet speed will again decrease to 8 Mbps.
FUP Package 10 Mbps
The FUP limit for 10 Mbps packet types is 300 GB. After reaching the maximum limit, the internet speed will be reduced to 7.5 Mbps and after reaching 400 GB the internet speed will again decrease to 4 Mbps.
Tips To Not Be Affected by FUP Limits
Actually the FUP limit is quite large and not too annoying except when you want to use the internet in urgent cases and need high internet speed, but you can still do the tips below so you don’t get hit by the FUP limit quickly.
Manage internet quota usage
For each type of internet quota package, the FUP limit is different. The larger the type of package selected, the greater the FUP limit given. When internet usage exceeds the FUP limit, the internet speed will be lowered and of course it will be annoying.
Therefore, as an internet service user from IndiHome, you can use several ways to check your FUP as described above for. makes it easy to manage internet usage so that the speed is not easily reduced.
Check FUP Periodically
This is so that you can ensure your internet usage before your FUP runs out. So you can save on internet usage so that your internet speed is not quickly reduced when you need it in an urgent matter.
Turn off Wifi when not in use
When you are traveling out of the house for a long time, this method can be used to save on the given internet quota and as a prevention the FUP limit does not run out quickly because it is used by other people besides your household.
Use security on Wifi
You can activate security services on IndiHome wifi by using a password. This method is intended so that no one other than the occupants of the house takes advantage of the internet quota from your wifi which will make the FUP run out quickly.
Well, that was complete information on how to check IndiHome’s FUP and FUP limits to tips so you don’t get hit by the FUP limit quickly. As an IndiHome user, you are strongly advised to check the FUP periodically to find out your internet usage so far.
If you have further questions about FUP, especially IndiHome, you can contact IndiHome customer care on official social media such as Facebook and Twitter. For a faster answer, please contact the IndiHome call center at 147.
