5 Ways to Overcome Telkomsel Sucked Credit
5 Ways to Overcome Exhausted Credit Telkomsel – Telkomsel is a very well-known telecommunications provider in Indonesia. The scope of services is also very wide, from the city center to remote villages. Despite having a strong network, there is one problem that is often experienced by Telkomsel provider users, namely the pulse that is sucked in by itself. The following are 5 ways to overcome Telkomsel’s sucked pulses that you can try:
1. Turn off Cellular Data
A simple way to stop credit mysteriously disappearing is to turn off cellular data, when you don’t have an internet quota. Users usually use social media too much or open the internet until they don’t realize that the quota has been used up and instead, Telkomsel will suck up the available credit.
In addition, users also often forget to turn off cellular data when the phone is not in use. Even if there’s no app usage, the internet connection will keep going and sucking up what’s available. This usage usually comes from notifications, advertisements browser and updates which runs automatically.
Users should turn off cellular data when it is not used or the quota has run out. If it has been turned off but the pulse is still sucked in, the user can call dial to deactivate GPRS. The dial that can be reached is *363*12#. After the menu opens, select number 1 to deactivate the GPRS network.
2. Unsubscribe Content
Users must often get short messages from Telkomsel containing announcements about content such as music, artist news, and so on. Many users are quite tempted by this offer, due to the lure of prizes. Users who subscribe to content usually do not fully read the terms of the content.
There is some content that is sent automatically per week or per month and sucks the user’s credit every time the content is submitted. To solve this, users can send the STOP keyword to the number that sent the content. Example: if the sender number is 5111, then the user can send a message containing the word STOP to that number.
3. Unsubscribe NSP
NSP or Personal Dialing Tone is a ringtone that will automatically sound if the user calls someone else. As the name implies NSP is usually private content that users can purchase and disable. However, in some cases, the NSP will be activated automatically when the user buys a new Telkomsel SIM card.
To unsubscribe from this NSP, users can send a STOP message to 1212. Or users can also dial *1212# to stop the NSP. If it still doesn’t work. Users can request assistance from the Telkomsel Call Center. The Call Center number itself is 188.
4. Stop Automatic Internet Packages
The next way to overcome Telkomsel’s sucked pulses is to stop the automatic internet package. Automatic internet packages are packages that are automatically purchased on a weekly or monthly basis. This of course can suck up the existing pulse. To stop it, dial *363#, select the Other Packages menu and select the Stop menu. After that, the user will receive an SMS notification.
5. Visit the Nearest Grapari
If you have tried all the problems above and still can’t find a solution, then the user can directly visit the nearest Grapari. Grapari is a customer service office that was established to solve all the problems experienced by Telkomsel users.
Go to Grapari, take the queue number, and wait for the officer to call you. Explain the problem experienced to the officer in a language that is easy to understand and not complicated. After that, the officer will automatically solve all the problems experienced by the user.
Those were 5 ways to overcome Telkomsel’s sucked pulses that you might try. Users do not need to be confused anymore if at any time their Telkomsel credit is sucked or mysteriously lost after understanding the method that has been conveyed.
