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How to Solve Microsoft Store Can't Be Opened

How to Solve Microsoft Store Can't Be Opened

For those of you who use Windows 8 or Windows 10, you may be familiar with an application called the Microsoft Store. With this application, you can easily buy official software from Microsoft.

However, many users complain that this application often crashes. For those of you who experience this, then you can try how to solve the Microsoft Store cannot be opened in this article.

Actually there are several things that can cause this Microsoft Store can not be opened. Among them are the wrong time zone, an error in the cache, to problems with the internet connection being used.

Therefore, here are some ways to deal with the Microsoft Store that cannot be opened.

Reset Cache on Microsoft Store

When the Microsot Store that you have cannot be opened and the message “Windows Store cache may be damaged” appears, it means that there is a problem in the form of a cache error in the application.

To handle this, you need to clear and reset the cache on the Microsoft Store in the following way:

  1. First press the key combination Windows + R on Windows to bring up the window Run.
  2. If it is already open, then write the command wsreset.exe and click OK or press enter.
  3. Then the Microsoft Store reset process will run.
  4. When the reset process is complete, a Command Prompt window will appear automatically and immediately closes again.
  5. After that, the Microsoft Store app will automatically open.

Turning off VPN and Proxies

In addition to the Microsoft Store cache that cannot be opened, this problem can also come from the internet connection used. Usually this is because the proxy you are using has not been turned off, whether it was on purpose or not.

Related article: Dangers of Using a VPN

Well, it could be this Proxy or VPN that makes the connection unstable. For that, here’s how to turn off a Proxy or VPN.

  1. The first thing that needs to be done is to click on the Wifi icon present at the bottom right of the taskbar.
  2. After that, select the Network & Internet Settings option.
  3. Look at the left side of the window and click on the Proxy menu.
  4. In the Manual Proxy Setup section, you need to shift the box on the User A Proxt Server option to the Off position.

Repairing Microsoft Store Using Powershell Command

Actually this Powershell Command has almost the same function as the Command Prompt. However, many say that this Powershell Command has a faster access when compared to the Command Prompt.

Well, you can use this Powershell Command to repair the Microsoft Store in the following way.

  1. The first step, click on the Windows icon or Start menu and type the word “Powershell Command” in the search field.
  2. When the Powershell Command application appears, right-click on the application and select the option “Run As Administrator.
  3. If the Powershell Command is already open, then you can type the command “Add-AppxPackage-DisableDevelopmentMode-Register$env:SystemRoot\WinStore\AppxManifest.XML” then click OK or press enter.
  4. Then the repair process will start, and you just have to wait for it to finish.
  5. If the Microsoft Store repair process is complete, then you are advised to restart the laptop or PC you are using before trying to open the Microsoft Store application again.

You can choose one of the three ways to solve the Microsoft Store cannot be opened above according to the root of the problem you have.

But if you’ve tried all three and it still doesn’t work, then you can try to reinstall the Microsoft Store application.