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Still important? How to reactivate a dead Telekomsel SIM card

How to activate a dead Telekomsel card header[Ilustrasi Oleh Pixabay]

Gadgetren – Activating a dead card on Telekomsel’s service is difficult indeed as customers must meet a number of conditions in order to do so.

The SIM card burning phenomenon is quite common among Indonesians as they usually have two types of services, one of which is the main number, while the rest is for buying internet data packets.

Even though most cell phones today have dual SIM technology for simultaneous activation, carelessness on the part of customers can lead to the death of the SIM card.

Ironically, sometimes a dead SIM card is usually the primary number as it is rarely used for communication. So sometimes forget to top up credit.

Some mobile phone providers such as Telekomsel have even provided additional time with a longer term so that customers can keep their SIM cards during the transition period.

In general, the grace period for most SIM cards in Indonesia can be up to 30 days (calculated from the expiry of the active number). During this time, customers need to top up their credit in order to extend the usage time.

In the Telekomsel network, customers also have to do this. Because if you miss it, the card you are using will die instantly and may not be saved.

Please note that a dead Telekom SIM card can only be activated if it still fulfills the conditions. However, you can do so directly by visiting the nearest GraPARI.

How to reactivate a dead Telekomsel SIM card

  1. Visit the GraPARI office in your city
  2. Take the queue number for customer service or customer service if necessary
  3. When it is your turn, go to the appropriate customer service desk
  4. State your purpose and purpose when you come to the GraPARI office

In order not to wander back and forth at home, before leaving for the GraPARI office, you need to prepare a number of files such as an identity card (KTP) and family card (KK) to check the death number.

If you have never been to GraPARI, you can also use the Telekomsel search page to make it easier to find the office with the nearest location.

Please also note that not all dead Telekom SIM cards can be reactivated later. As a rule, the customer service in the GraPARI office checks this first.

Based on the information I have collected, the SIM card can be reactivated if it has not expired 15 days after the grace period. In the meantime, if it’s more than that, the chance is very slim unless you need a strong reason to be successful.

Even if it can still be saved, the number will unfortunately change. Because currently the SIM card can only be reactivated if the customer agrees to use Telekom’s postpaid services.

Customers will certainly experience changes in the tariff system. For some people, having to pay for something they don’t use can be quite a chore.

In addition, when reactivating the SIM card, customers usually have to pay a guarantee in the form of a subscription fee for several months with different values ​​depending on the Telekomsel postpaid package used.

Therefore, do not allow the Telekomsel SIM card you are using to exceed the grace period if possible. In order not to miss it, you need to recognize the features of the number that is in this state.

The properties of the Telekomsel SIM card are in the grace period

  • Number cannot send SMS
  • Telephone calls with the SIM card are not possible
  • You can still receive SMS and phone calls with the SIM card

If you have experienced any of the above, immediately check the active duration of the SIM card using the MyTelkomsel application (with a different internet network) or the USSD code for checking pulses and data packets.

How to check the active period of the Telekomsel SIM card

Using the MyTelkomsel app

  1. Download the MyTelkomsel application according to the device you are using
  2. Log in with the Telekomsel number you want to check
  3. Use the link sent by SMS to verify upon request
  4. On the main page you will find information on credit details, package types and the active period of the corresponding number

If you are unable to connect to other internet networks in the meantime, you can choose the Telecom Services credit check method through USSD as a more suitable alternative.

Using the USSD code

  1. Open the keypad or the call menu on your mobile phone
  2. Type * 888 #
  3. Tap the button Call (Call)
  4. Select the option to check credit and quota according to the menu that appears
  5. Usually information is sent via SMS

Remember, you can select the options that appear in the USSD Code Service menu by entering a number from the appropriate options and then tapping the Submit button.

Unfortunately this method will not be available if the Telecom SIM card is completely dead as network support is usually lost as one of its properties.

Features of a dead telecomsel SIM card

  • Loss of signal, usually indicated by a cross icon on the network display
  • The operator’s name is not displayed because the SIM card is no longer connected to the service

Of course, some of the characters above are followed by a number of things, such as:

An immediate visit to the nearest GraPARI branch can certainly be a solution, which in this case must be taken after prior discussion if you still want to have the number.